Charter Sucks!!!

Ummm, so one random thought before I go out tonight. Charter Communications is by far the WORST Cable Operator on the planet. I have worked in the Cable industry, and know what customers how to expect and the proper way to deliver that. Charter doesn't have a clue! I spent 1.5 hours today with Charter on the phone and online with a simple request to add digital cable. Those people are chomping at the bit to get people to sign-up for digital cable and get more revenue. One would think they would staff their customer care lines with personnel competent to process a simple upgrade and schedule it. Well, my friend, that's NOT the case with Charter. No wonder satellite companies are doing so well.